Return Policy – ValueNest

Customer satisfaction is important to us. If you receive a damaged, defective, incorrect, or missing product, you may request a return or replacement.

Return Eligibility

Returns may be accepted if:

• The item is damaged during delivery.
• The item received is incorrect.
• The item has a manufacturing defect.
• Parts or accessories are missing.

Return Request Period

• Return requests must be submitted within 7 days of delivery.
• Requests submitted after the return window may not be eligible.

Return Conditions

• Product must be unused and in its original packaging.
• All tags, labels, accessories, and invoices should be retained.
• Images or videos may be required for verification.

Non-Returnable Products

Certain products may not be eligible for return due to hygiene or safety reasons, including:

• Personal care products
• Beauty products
• Innerwear
• Customized products
• Consumable items